Skip to content
Free 20-minute workflow review. Book a review
Services / Workflow automation and forms

Paperwork, approvals and follow-ups that run on their own

Requests, intake, signatures and approvals connected end to end, so every submission lands where it belongs and the next step starts by itself. Built on the tools the team already pays for.

Block-print illustration for workflow automation and forms

What this covers

  • Online intake and consent, HIPAA-compliant where patient data is involved
  • Approval chains with signatures and reminders
  • Scheduling and requests that update the calendar
  • Submissions flowing into Sheets, CRMs and QuickBooks

Client work

Real projects, named by sector and region.

Healthcare · CaliforniaLive

Unused OR hours now release themselves 48 hours ahead

Before
Surgery requests and OR availability went back and forth by phone and email. Unused OR time sat empty, and cancelled patients still got pre-op emails.
What we built
  • Online surgery request flow
  • OR availability on the web
  • Unused hours released automatically 48 hours ahead, with an email notice
  • Pre-op emails stop for cancelled patients
  • Bounced emails filtered out
Result
Live. Doctor capacity is up 2.5x and weekly operations up 220%. Open OR time is released on its own, and nobody chases patients for paperwork anymore.
2.5x doctor capacity220% more weekly operations48h automatic release of unused OR time
Healthcare · IndianaLive

HIPAA patient forms and daily dashboards, in one place

Before
Patient paperwork was printable PDFs, daily tracking was done by hand, and forms, website and payments were separate steps.
What we built
  • HIPAA-compliant patient forms
  • Daily tracking dashboards
  • A website the team edits themselves
  • Payment form
Result
Live. Client flows run on their own, so a smaller team handles more clients with processes it can track.
Healthcare · TexasLive

Paper intake replaced by automatically signed PDFs

Before
Patients filled in intake and consent on paper forms.
What we built
  • Online intake and consent
  • Signed PDFs generated automatically
  • Records locked for security
  • Prescriptions issued as formal signed documents
Result
Live since July 2026. The paper forms are gone, and the prescriptions the doctor writes now go out as formal, signed documents.
LegalLive

14 intake questionnaires became one guided flow

Before
New clients faced 14 separate intake questionnaires.
What we built
  • One guided intake flow replacing the 14 questionnaires
  • Only asks what applies to the case
Result
Each client's process is easier to track and control, which made the whole office more efficient.
14 questionnaires merged into 1 flow
Distribution · Sydney, AustraliaDeliveredRepeat client

Warranty process with serial checks, connected end to end

Before
Warranty requests ran through email, as separate steps, with serial numbers checked by hand.
What we built
  • Warranty process connected end to end with Jotform forms
  • Integrations and automations across the supply chain workflow
  • Serial number checks
Result
Delivered for a distributor of Philips and Samsung brands. Warranty processing runs 3.4x faster, and the client restarted the contract twice.
3.4x faster warranty processingJotform
Operations · TennesseeDeliveredRepeat client

Quarterly KPI reviews across departments, prefilled and signed

Before
Employee KPI evaluations were built by hand and chased over email.
What we built
  • Quarterly KPI evaluation workflows across departments
  • Prefilled tables
  • Employee self-review and manager forms
  • Evaluator signature emails
Result
Delivered. The quarterly evaluation went from a month to 2 days, and every department's progress is trackable.
1 month to 2 days per quarterly evaluation
“Before, our staff spent hours chasing patients for paperwork before every procedure. Now intake is done before they walk in. Our doctors see 2.5x more patients and our weekly operations are up 220%. The work we started with Buri keeps improving and keeps responding to what our clinic needs. Amazing partner who takes ownership to work with!”
Upwork client · OR scheduling and patient intake

A first working version, usually within days.

One 20-minute call to map how the work runs today and what workflow automation and forms would change.

Book the call
Buri, ex-Jotform software engineer
Who builds this

Buri, ex-Jotform engineer and product team lead (2020-2025)

Based in Rome, working on US hours. Top Rated on Upwork.

Upwork rating
5.0
Upwork rating
Job Success
100%
Job Success
jobs delivered
37
jobs delivered
hours logged
466
hours logged

LinkedIn Upwork reviews

Bring the work your team still does by hand.

One 20-minute call: how it runs today, what an agent or automation would change, and whether it is worth building.

Book a free 20-min call