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Jotform agency partner webinar

Productizing Automation Services

Mustafa Burak İlter (Buri), a former Jotform engineering team lead and the founder of WorkflowKits, spoke at Jotform's Agency Partner Webinar about productizing automation services. The recording is published on Jotform's YouTube channel under the title Productizing Automation Services.

Speaker
Mustafa Burak İlter (Buri)
Publisher
Jotform
Published
23 October 2026
Recording
45 min 14 sec
Productizing Automation Services, a Jotform Agency Partner Webinar with Burak Buri İlterWatch the recording on Jotform’s YouTube channel

Source: Jotform’s published recording. Checked 3 November 2026. The publication date refers to the recording.

From a form to a working system

The work behind the talk

A form is often the first piece of a larger workflow: intake, routing, documents, payment and follow-up. The session addresses how agencies turn that work into a service they can deliver repeatedly. These published projects show Buri’s work in healthcare, financial services and agency operations.

California

Empty operating room time now frees itself up

Surgery requests and OR availability went back and forth by phone and email. Unused OR time sat empty, and cancelled patients still got pre-op emails.

  • • Online surgery request flow
  • • OR availability on the web
  • • Unused hours released automatically 48 hours ahead, with an email notice
Read the client project

Tennessee

Staff reviews: from a month to 2 days

Employee KPI evaluations were built by hand and chased over email.

  • • Quarterly KPI evaluation workflows across departments
  • • Prefilled tables
  • • Employee self-review and manager forms
Read the client project

Michigan

A $250/month tool replaced in 11 hours

The agency paid $250 a month for agency software.

  • • Jotform-based CRM: registration, automatic emails, contract and payment
  • • Later, a multi-day booking payment flow
  • • Moved one button on their site
Read the client project
Block-print arrangements of three small workflow assemblies becoming one reusable system

Bring the workflow that needs building.

Work directly with the engineer who presented the session. Forms, Jotform Apps, approvals and integrations are scoped and built in your own accounts.

About Mustafa Burak İlter (Buri) · Client reviews · Jotform consulting

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