How is this different from the wellness Appointment Kit?
Same underlying workflow, configured for salon operations. The Appointment Kit handles single-provider booking; the Salon Booking Kit adds a location picker, stylist routing to per-stylist calendars, conditional deposits for new clients, automated 30-day rebooking emails, and weekly commission summaries to each stylist. If you run a salon, this variant saves the configuration work you would do to the Appointment Kit anyway.
How does the stylist routing work?
Each stylist's Google Calendar is connected to the Jotform Appointment field. When a client picks a stylist on the form, the time slot picker pulls live availability from that stylist's calendar. The booking submits to that stylist's calendar with the client name, service, and intake notes in the event description. No manual routing by the front desk. If a stylist blocks time on their personal Google Calendar, the slot disappears from the form automatically.
Can a new client be charged a deposit while returning clients are not?
Yes. The booking form has a 'first time at this salon?' question. The payment field activates only when 'yes' is selected, so new clients see a Stripe or Square deposit prompt and returning clients skip straight to confirming the booking. You set the deposit amount (flat dollar or percentage). Returning client status is captured in the submission so you can review the data later.
Does this support multi-location salons?
Yes, built in. The first step of the booking form is the location picker. Selecting a location filters the service menu and stylist list to only what is available at that location. Each location can have its own service prices, its own stylists, and its own calendar setup. The PDF setup guide includes a section on adding a new location, which is a single dropdown edit plus assigning stylists.
How does the weekly stylist commission email work?
Every Sunday night (you can change the day), each stylist gets an email with the bookings they had that week, the services performed, and the total earnings for those bookings. The commission rate is configurable per stylist or as a flat salon-wide rate. The email is a summary, not a payout; you pay the stylist however you already do. It exists so neither side has to argue about what the week's bookings were.
Does the 30-day rebooking email actually convert?
For services with predictable cadence (haircuts every 4 to 6 weeks, color every 6 to 8, brows every 3) the conversion is the highest of any automated email I have built for salons. The email includes a one-click slot suggestion with the same stylist at the same time of day. You can adjust the trigger window (28 days, 35 days, 6 weeks) in the workflow settings.
Does it send real SMS reminders?
Yes, through Jotform's built-in SMS notifications, not a separate Twilio account. You buy SMS credits from your Jotform billing page (credit packs start around $20 and last most small salons several months) and turn on the 24-hour and 1-hour reminder SMS in the form's workflow. The reminder cadence and copy are editable without code.
Can I import my existing client list from Mindbody or Vagaro?
There is no automated import. Mindbody and Vagaro both let you export a CSV of your client list, and you can upload that into Jotform's contacts or use it as a reference when returning clients book (so you can match by phone number). Most salons that switch run the new system in parallel for two weeks, then turn off the old one once the regulars have all booked at least once on the new form.
What happens if a client books but cancels?
The cancellation form handles the client side. Default policy: more than 24 hours notice, full refund of deposit. Less than 24 hours, the deposit is forfeited and a rebooking credit is offered. Inside two hours of the appointment, no refund and no credit. You adjust the windows to your salon's policy. The cancellation event goes back to the stylist's calendar so the slot reopens immediately.
Can I white-label the booking page and emails?
Yes. The form runs on your domain (via Jotform's custom domain feature on paid plans) or on a clean Jotform URL with your branding. Confirmation, reminder, and rebooking emails send from your email address, not from Jotform. Done-For-You includes full custom branding (colors, logo, font) inside the booking flow.
