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A HIPAA form builder vs a full therapy EHR. They are not the same product, and that is the whole point.
SimplePractice wins as a complete therapy EHR with billing, notes, and scheduling. Jotform wins as a HIPAA-grade form layer that costs a fraction and plays well with whatever EHR you do or do not use.
SimplePractice is a vertical SaaS for solo and small therapy/health practices. Intake, scheduling, telehealth, clinical notes, insurance billing, secure messaging: all in one product, all HIPAA-compliant out of the box. You pay for the whole stack ($69-$129/month per clinician at list price) and get an opinionated workflow.
Jotform is a horizontal form platform with a HIPAA tier. The HIPAA plan starts at $99/month billed annually (not per clinician), comes with a signed BAA, and gives you the most flexible form builder on the market. It does not write SOAP notes, does not file insurance claims, and does not store a clinical record, because that is not what it is.
When to pick each: if you want one tool to run a therapy practice end-to-end, SimplePractice is the right buy. If you want a friendlier intake than your EHR offers, or you want HIPAA forms without the per-clinician pricing, Jotform is the right buy. Many practices use both.
| Dimension | Jotform | SimplePractice | Winner |
|---|---|---|---|
| Pricing model | $99/month billed annually on the Gold plan. Up to ~50% off via partner link. Same price for 1 or 10 users on most plans. | $69-$129/month per clinician. Add-ons for telehealth, secure messaging, and integrations. | Jotform |
| HIPAA compliance | Yes: signed BAA on Gold and up. Encryption at rest and in transit, HIPAA-compliant attachments and PDFs. | Yes: HIPAA-compliant by default; that is the whole product's premise. | Tie |
| Form builder flexibility | Strongest. 50+ field types, conditional logic, HIPAA plan with BAA. | Functional but limited: intake forms are a feature inside the EHR, not the focus. Branching and customization are basic. | Jotform |
| Clinical notes / SOAP / treatment plans | Not a clinical record. You can build forms that look like them, but Jotform is not designed as the system of record for clinical documentation. | First-class. Notes, treatment plans, assessments, supervision: all built in. | Competitor |
| Insurance billing | Captures insurance card and intake info. Does not file claims. | Files claims, manages ERAs, tracks aging. Full revenue cycle. | Competitor |
| Scheduling | Appointment booking via integrations (Calendly, Acuity) or a built-in appointment field. No clinician calendar UI. | Native scheduling with clinician calendars, recurring sessions, waitlists, and patient self-booking. | Competitor |
| Telehealth | Pairs with Zoom for Healthcare, Doxy.me, or other BAA-covered platforms via integration. | Built-in HIPAA-compliant video. One-click join from the calendar. | Competitor |
| Intake form polish | Better. More field types, branching, conditional rules, file upload, mobile-first design, brandable UI. | Adequate. Intake forms feel like an EHR feature, not a designed experience. | Jotform |
| API and integrations | Public API. 150+ native integrations. Zapier, Make, webhooks: all available on the HIPAA plan with proper BAA paths. | Limited public API. Integrations exist but the platform is intentionally closed. | Jotform |
| Data ownership and portability | Your data exports cleanly via API, CSV, or JSON. You own the form templates and can leave anytime. | Practice data is portable, but the workflow lives inside the platform. | Jotform |
I set up Jotform for teams choosing between these tools every week. A 20-minute call tells you which one fits your workflow, or whether you need both.
I'll say something most form-tool comparison pages avoid: SimplePractice is a great product. If you're running a therapy practice and want one bill to pay, one login to remember, and one vendor to call. SimplePractice does that better than any do-it-yourself stack.
Where Jotform earns its place is the form layer. SimplePractice's intake forms work, but they are not designed; they are a checkbox in a feature list. Practices that care about the patient experience often run Jotform-built intake on top of SimplePractice (or another EHR), get the BAA on Jotform too, and route the data into the EHR.
If you're starting fresh and money is tight: Jotform HIPAA + a lightweight EHR (or no EHR yet) for the first year. If you're scaling past 3-4 clinicians and the billing is the headache: pay for SimplePractice and use Jotform for marketing-side forms only. Both choices are legitimate.
Patient intake that moves: HIPAA-aware, insurance-ready, EHR-compatible
View kithealthcareTherapy intake that respects the work: HIPAA-clean, sliding-scale-ready, telehealth-aware
View kithealthcareTelehealth pre-visit that prevents the no-show: HIPAA-clean, identity-verified, tech-tested
View kitOnly for the form and intake layer. Jotform is a HIPAA-compliant form builder; SimplePractice is a full therapy EHR with notes, billing, and scheduling. If all you need is intake, consent, and a few forms, Jotform replaces the form parts of SimplePractice for a fraction of the price. If you need the full clinical record, you need an EHR.
Yes: by a wide margin. Jotform's HIPAA plan starts at $99/month billed annually (one account covers your whole practice). SimplePractice is $69-$129/month per clinician. For a 4-clinician practice, that is roughly $99 vs $276+ at list price.
Yes: that is a common setup. Jotform handles marketing-side forms (lead capture, screening, retreat signups, insurance verification) and the patient-friendly intake; SimplePractice handles notes, scheduling, and billing. The intake data exports from Jotform to SimplePractice via the SimplePractice API or a manual import.
No. Jotform is not a video platform. For HIPAA-compliant telehealth video, pair Jotform forms with Zoom for Healthcare, Doxy.me, or another BAA-covered video platform. Or stay with SimplePractice's built-in video.
They are both HIPAA-compliant. SimplePractice is HIPAA out of the box because it is a healthcare-only product; Jotform is HIPAA on the Gold plan and up with a signed BAA. The compliance posture is equivalent in practice. Where they differ is what they cover: SimplePractice's BAA covers a full clinical workflow; Jotform's covers form submissions, file uploads, PDFs, and account access.
Free 20-minute call. Describe what you're trying to do and I'll tell you straight which tool is the right choice, even when it isn't Jotform.