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Every plan, what you actually get, and what the fine print means. Written by someone who worked inside Jotform for nearly five years.
| Starter | Bronze | Silver | Gold | Enterprise | |
|---|---|---|---|---|---|
| Free | $34/mo | $39/mo | $99/mo | Custom | |
| Forms | 5 | 25 | 100 | Unlimited | Unlimited |
| Submissions | 100/mo | 1,000/mo | 10,000/mo | 100,000/mo | Custom |
| Payment submissions | 10/mo | 10/mo | 100/mo | 1,000/mo | Custom |
| Storage | 100 MB | 10 GB | 100 GB | 1 TB | Unlimited |
| HIPAA | - | - | - |
Five forms, 100 submissions. Enough to prototype a workflow. Not enough to run one. Upgrade the moment it goes live.
One donation form, one registration page, one lead capture flow. 25 forms is generous for focused use. 1,000 submissions covers most small-org traffic.
100 forms, 10,000 submissions. Good for organizations running 3-5 active workflows simultaneously. Still no HIPAA.
Unlimited forms, 100,000 submissions, 1 TB storage, and HIPAA compliance with a signed BAA. If you are in healthcare, see the full HIPAA setup guide. If you run multiple high-traffic forms, this is the plan. The price jump from Gold is worth it for HIPAA alone.
SSO, custom domains, white-labeling, local data residency, dedicated support, and custom submission limits. If your IT team has requirements, this is the tier.
Jotform costs $0 on the Starter plan, $34/mo on Bronze, $39/mo on Silver, $99/mo on Gold (includes HIPAA), and custom pricing on Enterprise. Annual billing saves roughly 15%. Most small teams fit on Bronze or Silver; healthcare practices need Gold for the HIPAA BAA.
Gold or Enterprise. HIPAA compliance, including a signed BAA, is available starting at the Gold plan ($99/mo billed annually, $129 monthly). Bronze and Silver do not include HIPAA.
For a side project or a single contact form, yes. Five forms and 100 submissions per month is enough to test a workflow. The moment you take a payment or need conditional logic beyond basics, you will outgrow it fast.
Forms stop accepting submissions until the next billing cycle or until you upgrade. You get a warning email before the limit hits. No overage charges. The form simply disables.
Yes. Annual billing saves roughly 15% vs monthly. My partner link offers up to 50% off. Nonprofits and educational institutions get 50% off Bronze through Gold.
Starter: 5 forms, 100 submissions/mo, no payments. Bronze: 25 forms, 1,000 submissions, $34/mo. Silver: 100 forms, 10,000 submissions, $39/mo. Gold: unlimited forms, 100,000 submissions, HIPAA included, $99/mo. Enterprise: custom limits, SSO, white-labeling.
If you need SSO, custom domains, white-labeling, local data residency, or dedicated support: yes. If those terms do not apply to you, Gold covers nearly everything else.
Three complaints show up repeatedly. First, surprise billing: people get charged yearly on top of a monthly plan because the annual add-on is selected by default during checkout, and it is not obvious how to remove it. Second, automatic plan upgrades: when you hit a limit mid-cycle, Jotform prompts you to upgrade, and some users report being upgraded without a clear confirmation step. Third, Enterprise pricing opacity: there is no published price, the quote process takes days, and the final number depends on negotiation. These are real friction points. If you are hitting them, I can help you figure out whether the upgrade is actually worth it or if you just need to restructure your forms to stay within your current plan's limits.
Free 20-minute call. I will tell you which plan matches your actual use case, even if it is the free one.
Side-by-side pricing and feature breakdowns for every major competitor.
A couple of emails a month when I publish something. No filler, unsubscribe with one click.