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Every plan, what you actually get, and what the fine print means. Written by someone who worked inside Jotform for nearly five years.
| Starter | Bronze | Silver | Gold | Enterprise | |
|---|---|---|---|---|---|
| Free | $34/mo | $39/mo | $79/mo | Custom | |
| Forms | 5 | 25 | 100 | Unlimited | Unlimited |
| Submissions | 100/mo | 1,000/mo | 10,000/mo | 100,000/mo | Custom |
| Payment submissions | 10/mo | 10/mo | 100/mo | 1,000/mo | Custom |
| Storage | 100 MB | 10 GB | 100 GB | 1 TB | Unlimited |
| HIPAA | — | — | — |
Five forms, 100 submissions. Enough to prototype a workflow. Not enough to run one. Upgrade the moment it goes live.
One donation form, one registration page, one lead capture flow. 25 forms is generous for focused use. 1,000 submissions covers most small-org traffic.
100 forms, 10,000 submissions. Good for organizations running 3-5 active workflows simultaneously. Still no HIPAA.
Unlimited forms, 100,000 submissions, 1 TB storage, and HIPAA compliance with a signed BAA. If you are in healthcare, this is the plan. If you run multiple high-traffic forms, this is the plan. The price jump from Silver is worth it for HIPAA alone.
SSO, custom domains, white-labeling, local data residency, dedicated support, and custom submission limits. If your IT team has requirements, this is the tier.
Gold or Enterprise. HIPAA compliance, including a signed BAA, is available starting at the Gold plan ($79/mo billed annually). Bronze and Silver do not include HIPAA.
For a side project or a single contact form, yes. Five forms and 100 submissions per month is enough to test a workflow. The moment you take a payment or need conditional logic beyond basics, you will outgrow it fast.
Forms stop accepting submissions until the next billing cycle or until you upgrade. You get a warning email before the limit hits. No overage charges — the form simply disables.
Yes. Annual billing saves roughly 15% vs monthly. My partner link offers up to 50% off. Nonprofits and educational institutions get 50% off Bronze through Gold.
If you need SSO, custom domains, white-labeling, local data residency, or dedicated support — yes. If those terms do not apply to you, Gold covers nearly everything else.
Free 20-minute call. I will tell you which plan matches your actual use case — even if it is the free one.
A couple of emails a month when I publish something. No filler, unsubscribe with one click.